General Business Terms and Conditions

These T&C govern the relationships between the Seller – Ltd company and the Buyer.


AutoComSoft s.r.o.
Na Petřinách 313/88
Prague 6
162 00
ID No.: 27433633

Inscribed in the Commercial Register kept by the Municipal Court in Prague, Part C, Entry 11226

consumer, company, governmental authority

Purchase Order of the Goods
Goods can be ordered as follows:

- verbally (in person, by phone)

- in writing (by facsimile, post, e-mail)
- in the e-shop


An electronic purchase order must contain all the required data:
The electronic purchase order shall be valid subject to filling in of all the data and information required by the form.

Payment terms and conditions
- payment in cash in case of collection of the Goods in person
- advance payment by a bank transfer based on an advance payment invoice
- cash at delivery if delivered by a carrier
- payment by card, in case of an electronic version. Should „free transport“ be chosen in case of delivery by Post or PPL, the transport fee will be automatically calculated for the cash at delivery together with the Goods.

The prices are contractual

The right to withdraw for the contract.

In accordance with the Civil Code, a consumer that has purchased the Goods otherwise than in person and the Goods were delivered by a carrier, is entitled to withdraw from the contract in 14 days from the Goods taking over. To withdraw from the contract, the withdrawal must be communicated to the supplier in writing and thereafter the complete Goods must be returned to the supplier in an undamaged packing, without any signs of use or best not unpacked at all.

Data protection

By the registration form or a binding purchase order filling in in the e-shop the Buyer provides the seller with his/her consent with his/her personal data and data of his/her purchases collection and keeping. Our company respects the Personal Data Protection Act and does not provide any information to third parties and we do not send any marketing information to your e-mail unless you activate the e-mail news service. Please see the Personal Data Protection.


Final Provisions

By an electronic purchase order sending the Buyer without any reservations accepts all the provisions of the Business Terms and Conditions, in the wording valid as of the day of the purchase order sending, as well as the valid price of the ordered Goods, including transportation fee and packing, unless provably agreed upon otherwise in the relevant case. The Buyer shall be irrevocably bound by the sent purchase order.

In the meaning of Sec. 262(1) of the Commercial Code, the Parties have expressly agreed that unless stipulated otherwise herein, the rights and obligations of the Parties shall be governed by the Commercial Code, namely its provisions of Sec. 409 et seq.



to the General Business Terms and Conditions of AutoComSoft, s.r.o.



The General Business Terms and Conditions of AutoComSoft, s.r.o. are amended as follows:


Outside Court Settlement of Consumer Disputes

Sec. 14 of the Act no. 634/1992 Coll. as amended

In case of an unsuccessful claim of products and services at a business entity a customer (a natural person not conducting business) is entitled to contact an entity of an outside court settlement of consumer disputes, which in this relevant case is Česká obchodní inspekce /Czech Trade Inspection Authority/, with an application for commencement of an outside court settlement of a consumer dispute (ADR). The application for the proceeding commencement must be submitted on a form available at . The application must be signed, unless the form is sent through a data box or signed by an electronic signature. The application for the proceeding commencement can be sent also to an e-mail: or by post to the address: Česká obchodní inspekce, Ústřední inspektorát – oddělení ADR, Štěpánská 15, 120 00 Praha 2. In case of any representation a written power of attorney must be attached.

All relevant documents, namely a proof of an unsuccessful attempt of the claim solving with the business entity, must be attached to the application.